We understand sometimes appointment adjustment is necessary; therefore, we respectfully require at least 24-hour notice for cancellation and change of schedule. The service is reserved for you personally. A cancellation and processing fee will apply as follows:
- 100% of deposit fee for NO SHOW or cancellation of service made less than 24-hour notice.
- 20% card processing fee will apply for cancellation on all deposits made more than 24-hour notice.
- 20% of deposit fee for each rescheduling made less than 24-hour notice.
All customers have five (5) days maximum to report any issues on all services. A high-quality sulfate free shampoo is required to preserve the Keratin and Brazilian treatment. Keratin Treatment gradually fades over four (4) to six (6) month period and Brazilian Blowout after three (3) to four (4) months.